Privacy Policy

RTHAIRCENTER SA DE CV (CAPILEA). With operational address at CALLE DR. FERNANDO GUAJARDO NÚMERO 155, FLOOR 1 CONSULTORIO ABC COLONIA LOS DOCTORES, MONTERREY, NUEVO LEÓN. It is responsible for collecting your personal data independently, for the use that is given to them, as well as for their protection.

Addressing the issue of privacy, in relation to and compliance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFDPPP), within articles 8, 15, 16 and 36 of this Law; our company makes this privacy notice available to you.

Your personal information will be used to: provide the services you have requested, inform you about changes, bring you medical treatment, make your billing, collect fees, follow your progress in your treatment graphically, fully address health problems, hair treatments not invasive, outpatient and subsequent consultations, record files for 5 years, carry out promotions and issue statistical reports. These actions are focused in favor of your medical treatment. For the aforementioned purposes, we need to obtain the following general data such as: RFC, address, postal code, telephone, age, full name, data of a relative (if required), weight, predominant activity, as well as any other of general character that is necessary for its continuity. Considering the following as sensitive according to the Federal Law on Protection of Personal Data in Possession of Individuals: Religion, addictions, sexual preferences, clinical diagnoses, results of laboratory laboratory studies and all those that are medically required to provide better care.

You have the right to access, rectify and cancel your personal data, as well as to oppose their treatment, even revoke the consent that you have given us for this purpose through the procedures that we have implemented. To find out about these procedures, requirements and deadlines, you can contact our personal data department:

To the mail: [email protected]

Likewise, we inform you that your personal data can be transferred and processed inside and outside this clinic. In this sense, your information may be shared with doctors related to your treatment and the personnel who provide their services; as long as it is necessary to give you better care. If you DO NOT express your opposition for your personal data to be transferred, it will be understood that you have given consent for it.